Privacy

This privacy policy sets out how Culture and Sport Glasgow uses and protects any information that you give Culture and Sport Glasgow when you use this website.

Culture and Sport Glasgow is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

Culture and Sport Glasgow may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. The policy may be varied on a form on the website where we request your information for a particular purpose.

We may collect the following information:

• name
• contact information including e-mail address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• internal record keeping
• we may use the information to improve our products and services
• we may periodically send promotional e-mails about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provided
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone, fax or mail. We may use the information to customise the website according to your interests.
• in terms of the Data Sharing Protocol between Culture and Sport Glasgow and Glasgow City Council, we provide services to Glasgow City Council and accordingly we may share information with Glasgow City Council.
• the information may be used by Google in the manner specified below.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing us at zest@glasgowlife.org.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Culture and Sport Glasgow, 20 Trongate, Glasgow, G1 5ES

If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

External Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Website Use

This site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

This policy was last updated on [23th March 2010]

*Glasgow Life

Glasgow Life and its sub brands:

• Glasgow Arts
• Glasgow Communities
• Glasgow Events
• Glasgow Libraries
• Glasgow Museums
• Glasgow Music
• Glasgow Sport
• Young Glasgow

are operating names of Culture and Sport Glasgow ("CSG"). CSG is a company limited by guarantee, registered in Scotland with company number SC313851 and having its registered office at 20 Trongate, Glasgow G1 5ES. CSG is registered as a charity with the office of the Scottish Charity Regulator (No SC037844). It operates and carries out its activities under the name Glasgow Life and/or the above sub-brands.

Glasgow Life delivers cultural and leisure services, including the Zest programme on behalf of Glasgow City Council.

Trading Company

Glasgow Life and the sub-brands mentioned above are the operating name(s) of Culture and Sport Glasgow (Trading) CIC ("CSG CIC"). CSG CIC is a community interest company, registered in Scotland with company number SC313850 and having its registered office at 20 Trongate, Glasgow G1 5ES. It operates and carries out its activities under the name Glasgow Life and/or the above sub brands.